IMPORTANT:

Covid-19 still poses a risk to many of our guests and our staff, even for those who are already vaccinated. For that reason, we are still requiring that masks be worn by ALL guests, even if you have received your full vaccination. Our main goal is to keep our community as safe as we can, but we also cannot afford to lose our income if we were to contract even a mild case of Covid-19. Thank you for your cooperation and understanding in this matter, and we appreciate you supporting our small business during this difficult time.

PLEASE NOTE:

If you have been exposed to someone known or suspected to be infected with Covid-19, whether it is a job-related or personal exposure, we cannot provide services until you have been free of all symptoms of illness for at least 10 days from the date of last exposure.

CANCELLATION POLICY

We understand that unanticipated events happen occasionally in everyone's life. However, to be effective and fair to all of our clients and out of consideration for our technicians time, we have adopted the following policy:
 
We request that clients provide us with a minimum of 24 hours notice of a cancellation of any reservation. Should you not cancel in these guidelines, you will be subjected to 50 percent of the service cost.

Late Arrivals

(5 minutes grace period time)
If you arrive late the treatment time will be reduced accordingly, and you will be still be required to pay full price. If you are more than 15 minutes late appointments will be automictically cancelled, you will be charged 50 percent and be required to rescheduled. After 3 late appointments you automatically fall into a NO SHOW status, and you will be placed on a waitlist and required to pay the full price of service before being seen.

We request that clients provide us with a minimum of 24 hours notice of a cancellation of any reservation. Should you not cancel in these guidelines, you will be subjected to 50 percent of the service cost.

NO SHOWS AUTOMATICALLY GO TO WAIT LIST AND REQUIRE FULL PAYMENTS FOR 1 YEAR

CHANGING SERVICES AT APPT

Any services that are changed on arrival must be equal to or have greater value to what’s been booked, or you must pay 50 percent of the services being changed.